Hello,
I lost my SIM card and would like to request a new one or an ESIM (preferably).
However, I’m living in Portugal and I don’t speak dutch.
I called KPN through the customer support line but it just hanged-up after the automated messages (in Dutch).
I tried scheduling a call from KPN to me, however, they don’t accept a foreign phone number.
Please, I need help.
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Thank you for reaching out, and I’m sorry to hear about the difficulties you’re experiencing.
To request a replacement SIM card or eSIM, you can follow the steps outlined in these helpful articles: (you can use the translate function of your browser)
If you’re unable to complete the process through the usual channels because of language or location issues, I recommend trying the KPN app or the self-service portal on their website, as these options might allow you to manage your request digitally. -» https://inloggen.kpn.com/?
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