Samsung Galaxy Z Flip 5 Screenprotector peeling off in the middle

Hello ​@Leezah ,

You are still within the two-year warranty period. But, it is difficult to determine whether this is covered by the warranty as I cannot assess whether this is normal wear and tear or if it is a defect in the product. In this case you can visit a KPN store to discuss it there. Please bring your ID and proof of purchase with you.

Hopefully this can be resolved under warranty.

(Thanks to AlexP for the text.) 

It is covered by the warranty, since it's a known issue. The kpn store doesn't have the equipment needed to fix the issue. Could you please answer my question instead of replying with a template answer?

Leezah, KPN stores don’t fix phones. They send them in. So if you want to get a warranty replacement you can send the phone in for a repair or go to a Samsung store with your invoice of the phone. They may or may not be able to repair it in the Samsung store. But this is an community from KPN and not Samsung so we cannot be sure about that. 
 

You can start a WhatsApp conversation 24/7 with Samsung for this page. 
Alternatively you can call them 7 days a week between 0800-2200 at 088-9090111

Okay, i will reach out to samsung directly then! Thank you for supplying the contact info

Please let us know the outcome so in the future we can help customers better. Good luck!

Hi and welcome to our community ​@Leezah.

I hope you’ve been able to reach Samsung for help with your screenprotector, with the details shared by ​@Ik_Combineer! Will you let us know how it turned out? That way other visitors in our community may be helped with your expercience too.