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Green internet light is flashing but no wifi/internet connection box12

  • 1 juli 2020
  • 3 reacties
  • 846 keer bekeken

I received Modem KPN Box 12 and I connected it to Wall socket via telephone plug. After connection green light starts flashing for Internet and but I have no internet connection. Any idea what could be the issue and how to resolve it?

Beste antwoord door Vikash van KPN

How annoying that you can't use your internet connection. Have you connected the telephone plug to the dsl port of the KPN Box 12? Do you have a new KPN subscription or has your old modem been exchanged? Can you enter your details in your profile and give a message here?

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3 reacties

Vikash van KPN
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  • 1 juli 2020

How annoying that you can't use your internet connection. Have you connected the telephone plug to the dsl port of the KPN Box 12? Do you have a new KPN subscription or has your old modem been exchanged? Can you enter your details in your profile and give a message here?


Maja van KPN
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  • 3 juli 2020

Hi @PSoni, is your connection up and running yet? Or do you still need some assistance? If so, can you please update your profile?


Thomas van KPN
Moderator
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We haven’t heard from you so I’m assuming the issue’s been resolved. If not, let us know!