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Beantwoord

Landline doesn't work sometimes, without a pattern

  • 30 August 2024
  • 1 reactie
  • 14 keer bekeken

This is a problem with my landline which comes and goes without a pattern. My line has no dial tone and I cannot make any calls. I cannot receive calls either as it appears busy. Call forwarding works when set to 0 rings. The online tool can find no problem with the network in the area or the settings. I have tried the following:

Restart modem or telephone

Change cable

When disconnecting my telephone device completely line still apperas busy when I call

The problem persists for hours and maybe suddenly resolved by itself and come back later or another day.

Thank you in advance for your help

Welcome to the kpn community 🙂

When disconnecting my telephone device completely line still apperas busy when I call

Then it looks like a problem with the SIP server, which transfers VoIP to PSTN, in the modem.

Which type of modem do you have of kpn?


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