Antwoord

SuperWifi has status paired and is red in the topology

Forum|Forum|1 month ago
October 29, 2025
3 reacties
43 keer bekeken

Krnvsl
Nieuwkomer

Hello.

Sorry that I need to write my question in English.
I have a similar issue with Patrick707. Instead I have wifi connection on my superwifi router. I have continues green light. The only issue is on my modem settings I see attached error.

One Superwifi router is green and Synced while the other one is indicated red, paired and have below error message.

Admin: Split off this topic and created a new topic

Beste antwoord door Arjan van KPN

Hey @Krnvsl. Welcome to the KPN Community!

I've created a dedicated topic for your question so we can discuss your issue here. Good observation that something is going wrong with the connection of one of your SuperWifi points. Even though the SuperWifi shows a green LED, something is clearly not functioning properly. In the web interface, it shows a red status and that shows the SuperWifi is no longer working well within your mesh network.

Fortunately, you don’t need to do anything complicated to fix this. You just need to log in to the web interface, go to Instellingen, then to Systeem, and choose Herstart under Herstart Thuisnetwerk. Than it should work properly again.

Could you give it a try?

+13

Arjan van KPN
Moderator
Antwoord
Forum|Forum|1 month ago
October 31, 2025

Hey @Krnvsl. Welcome to the KPN Community!

I've created a dedicated topic for your question so we can discuss your issue here. Good observation that something is going wrong with the connection of one of your SuperWifi points. Even though the SuperWifi shows a green LED, something is clearly not functioning properly. In the web interface, it shows a red status and that shows the SuperWifi is no longer working well within your mesh network.

Fortunately, you don’t need to do anything complicated to fix this. You just need to log in to the web interface, go to Instellingen, then to Systeem, and choose Herstart under Herstart Thuisnetwerk. Than it should work properly again.

Could you give it a try?