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Beantwoord

Unable to reach KPN customer service, internet issues unresolved

  • 18 januari 2025
  • 3 reacties
  • 51 keer bekeken

I’ve been trying to speak with a KPN representative all evening. My at home internet has not been working and no matter what I do I cannot get In touch with a customer service representative and the online link that the automated system keeps sending me keeps taking me in a circle. I am becoming more and more frustrated as this is not the first I’m having these issues and not being able to get any help with fixing the problem.  

Beste antwoord door huistijger

Hi ​@browneye_ked 

You can call the customer service with the toll-free number of KPN Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.

Closed on Sundays and public holidays

You can also make a calling-appointment yourself,

scroll down until you see: maak een belafspraak

KPN will then call you immediately, or at a time that suits you.

 

They are available 24/7 for urgent malfunctions

Bekijk origineel

3 reacties

Forum|alt.badge.img
  • Slimmerik
  • 57 reacties
  • 18 januari 2025

0800-0402 doesn’t work?


huistijger
Superuser
Forum|alt.badge.img+21
  • Superuser
  • 14130 reacties
  • Antwoord
  • 19 januari 2025

Hi ​@browneye_ked 

You can call the customer service with the toll-free number of KPN Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.

Closed on Sundays and public holidays

You can also make a calling-appointment yourself,

scroll down until you see: maak een belafspraak

KPN will then call you immediately, or at a time that suits you.

 

They are available 24/7 for urgent malfunctions


Jasper van KPN
Moderator

Welcome to te community ​@browneye_ked, have you been able to get in touch with someone yet? Huistijger and zz1 described the options to contact us the quickest. I hope that worked and the connection has been checked since.


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